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PSA: Beware the Counterfeit Collar

PSA: Beware the Counterfeit Collar

NOTE: For the purposes of this discussion "Bad" = Counterfeit.

As you may know, my training collar of choice is the Command Collar®. I have been using this collar in my dog training business since the beginning, and it is my primary “go to” collar for the dogs I train. I also used it to train my personal dogs. Although this is not the only training collar or tool at my disposal, it’s where I start, and for good reason.

The collar design is effective, both in terms of communicating with the dog and ease of use. The vast majority of dogs I have trained respond quickly to the motivational effect of the plastic “teeth” which mimic a mother dog’s correction. The Command Collar® is also easy to adjust, with the links snapping in or out with little effort because of a design that is very user-friendly.

All of that said, over the past year or two, the market has seen counterfeits of the collar enter the supply chain. I had successfully ordered the collars several times from Amazon and was pleased with the shipments. The collars were exactly the same as the ones I had previously ordered directly from Thane (they are the authorized sellers in the United States). But then I received a shipment that looked and felt odd to me.

Right off the bat, there were some obvious differences that I noticed, based on my memory of the past purchases. First, the color was different. It was a lighter blue than the dark blue I had previously received. Second, the links seemed very, very stiff. Third, there were very noticeable white marks where the pins contact the plastic. Having worked in the plastics industry (and a variety of other manufacturing gigs), I recognized these as stress marks, caused by a mismatch in the diameter of the hole (too small) to the diameter of the pin (too big). The pins were also oblong instead of cylindrical. There were other differences that I noticed later, related to the ring and multicolored cloth rope attachment.

This photo shows the color difference and the stress marks.

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The next two photos show just how stiff the links were.

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This photo shows the real Command Collar®.

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The bottom line.

Where does that leave us? It's a shame that there are people who who knock off a product (it's kind of like the real thing, but substandard in many ways) and introduce it into the market. Unfortunately, that is our world. So, if you need to order a Command Collar®, purchase it directly from Thane. There is no doubt that you will get the real deal from them.


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Breaking Through Barriers, Transforming Lives...

Jeff

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